Billing and Subscriptions
Last updated: 2026-11-08
Overview
Inqura offers a trial period and paid subscription plans. This document covers pricing, quotas, usage tracking, and subscription management.
Plans
Trial
Free for 14 days
| Feature | Limit |
|---|---|
| Storage | 2 GB |
| AI Generations | 15 total (not monthly) |
| Team Members | Solo |
| Investigations | 1 completable |
| Features | Pro features except Templates |
Trial includes every Pro feature except Templates: Team Collaboration, Theme Map, Evidence Gaps Analysis and Interview Prep are all available. Templates need the Pro plan. Choosing Core when the trial ends means losing the Pro features.
Core
$99/month ($950/year — save 20%)
| Feature | Limit |
|---|---|
| Storage | 25 GB |
| AI Credits | Generous monthly allowance (see Settings > Billing) |
| Team Members | Solo |
| Investigations | Unlimited |
| Features | Analysis + Reports |
Core users do NOT have access to: Templates, Theme Map, Evidence Gaps, Interview Prep, or Team invitations.
Pro
$199/month ($1,910/year — save 20%)
| Feature | Limit |
|---|---|
| Storage | 100 GB |
| AI Credits | Generous monthly allowance (see Settings > Billing) |
| Team Members | No fixed cap — each collaborator holds their own paid plan |
| Investigations | Unlimited |
| Features | Everything |
Pro includes: Templates, Theme Map, Evidence Gaps & Interview Prep, Team collaboration, priority support.
Feature Comparison
| Feature | Trial | Core | Pro | Enterprise |
|---|---|---|---|---|
| Analysis + Reports | Yes | Yes | Yes | Yes |
| Question Suggestion | Yes | Yes | Yes | Yes |
| Evidence Summary | Yes | Yes | Yes | Yes |
| AI Guide (free, Haiku) | Yes | Yes | Yes | Yes |
| Templates | Yes | No | Yes | Yes |
| Theme Map | Yes | No | Yes | Yes |
| Evidence Gaps | Yes | No | Yes | Yes |
| Interview Prep | Yes | No | Yes | Yes |
| Team Collaboration | Yes | No | Yes | Yes |
AI Generation Quota
What Counts as a Generation
| Action | Credits Used | Notes |
|---|---|---|
| Question Analysis | 1 | Sonnet |
| Topic Analysis | 1 | Sonnet |
| Gap Analysis | 1 | Sonnet |
| Overall Summary | 1 | Sonnet |
| Analysis Regeneration | 1 | Sonnet |
| Report Section Generation | 1 | Sonnet |
| Evidence Gaps | 1 | Sonnet |
| Question Suggestion | 1 | Sonnet |
| Interview Prep | 1 | Sonnet |
| Evidence Summary | 1 | Sonnet |
| AI Guide Chat Message | Free | Haiku — no daily cap; 30 per minute |
Quota Behavior
Trial:
- 15 generations total (entire trial)
- Does not reset
- Soft cap (warnings, not hard block)
Core and Pro:
- Per-plan monthly credit allotment (see plan tables above)
- Resets on billing date
- Soft cap (overage tracked, not blocked)
Monitoring Usage
View in Settings → Billing:
- Current period usage
- Remaining generations
- Usage history chart
Storage Quota
What Counts
Storage used includes:
- Evidence file attachments
- Background documents
- Framework documents
- Exported reports
What Doesn't Count
- Text content in database
- Analysis results
- Project metadata
Monitoring Storage
View in Settings → Billing:
- Current storage used
- Storage limit
- Breakdown by type (coming soon)
Subscription Management
Starting a Subscription
- Go to Settings → Billing
- Click "Upgrade to Pro"
- Choose monthly or annual
- Complete Stripe checkout
- Access granted immediately
Changing Plans
- Switch monthly ↔ annual anytime
- Pro-rated credits applied
- Changes effective immediately
Canceling
- Go to Settings → Billing
- Click "Manage Subscription"
- Cancel in Stripe portal
- Access continues until period end
Payment Methods
Accepted via Stripe:
- Credit/debit cards
- Some regional payment methods
- Invoice billing (Enterprise only)
Billing Portal
Access the Stripe billing portal for:
- Update payment method
- View invoices
- Download receipts
- Update billing email
- Cancel subscription
Access via Settings → Billing → "Manage Billing"
Team Billing
Organization Billing
- There is no shared seat pool: each collaborator holds their own paid plan
- Inviting someone does not add a per-seat charge to your subscription — they subscribe individually
- Storage quota applies to the organization; AI credits are counted per user per month
- Only the Owner manages the organization's billing settings
Inviting Members
- Trial: Cannot invite (single user)
- Core: Solo only
- Pro: No fixed member cap — each invited collaborator joins on their own paid plan
Trial to Paid
During Trial
You can:
- Upgrade anytime
- Get full access immediately
- Keep all data and work
Trial Expiration
When trial ends:
- Read-only access to existing data
- Cannot create new content
- Cannot generate AI analysis
- Data retained (not deleted)
Converting
To continue after trial:
- Subscribe to a paid plan (Core or Pro)
- Full access restored immediately
- All data preserved
Enterprise
Custom Plans
For organizations needing:
- Higher quotas
- Invoice billing
- Custom contracts
- SLA guarantees
- Dedicated support
Contact sales@inqura.ai for enterprise pricing.
Enterprise Features
- SSO/SAML integration (roadmap — not yet available)
- Advanced audit logging
- Custom retention policies
- Priority support
- Custom AI limits
FAQ
Can I try before buying?
Yes, the 14-day trial includes full features with limited quotas.
What happens if I exceed quotas?
Quotas are "soft caps" - you'll see warnings but won't be blocked. Significant overages may trigger account review.
Can I get a refund?
Contact support within 7 days of charge for refund consideration.
Is annual billing available?
Annual billing options may be available. Check Settings → Billing for current plan options.
Can I pause my subscription?
Not currently. Cancel and resubscribe when ready.
What happens to my data if I cancel?
Data retained for 30 days after subscription ends. Download via project export before then.
Do you offer non-profit discounts?
Contact support to discuss. Government rates available.
Related Documentation
- Team Collaboration - Team billing context
- AI Analysis - What uses AI generations